At mpo168, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information at all times.
Everything we do in managing member data is guided by these six core privacy principles — without compromise and without exception.
All your personal information and financial transactions are protected with 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide.
Mpo168 has never and will never sell, rent, or share member personal information with any third party for marketing or commercial purposes without your consent.
The information we collect is used only for clearly stated purposes — account management, transaction processing, service improvement, and legal compliance.
All member data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24-hour security monitoring.
We are committed to keeping you clearly informed about how your data is used. There are no hidden or undisclosed data collection operations for mpo168 members.
As an mpo168 member, you have the right to access, correct, request deletion of, or restrict the processing of your personal data at any time through our support team.
We believe transparency is the foundation of trust. This schedule shows exactly what data we collect, its purpose, and the legal basis for that collection.
| Data Type | Example Information | Purpose of Collection | Status |
|---|---|---|---|
| Identity Data | Full name, IC number, date of birth | Account verification (KYC), legal compliance | Required |
| Contact Data | Phone number, email address | Account communications, security notifications, customer support | Required |
| Financial Data | Bank account number, account name, bank type | Deposit and withdrawal processing | Required |
| Login Data | Username, password (hashed), activity logs | Account security, fraud detection | Required |
| Gaming Data | Wagering history, games played, wins/losses | Account management, responsible gaming compliance | Required |
| Device & Technical Data | IP address, browser type, operating system, screen resolution | Security, fraud detection, platform optimisation | Automatic |
| Cookie Data | Session cookies, user preference cookies | User experience, auto-login, platform analytics | Preferences |
| Communication Data | Support chat records, emails, complaints | Complaint resolution, service improvement | When Relevant |
| Marketing Data | Communication preferences, campaign responses | Delivery of relevant promotions (with consent) | With Consent |
This Privacy Policy describes the practices for collecting, using, disclosing, and protecting personal information carried out by mpo168 in operating our online entertainment and wagering platform. This policy applies to all registered members, website visitors, and any individual who interacts with the mpo168 platform.
When you use the mpo168 platform — whether by registering an account, making a deposit, playing games, or simply browsing our website — you agree to the privacy practices described in this document. We encourage you to read this policy carefully to understand your rights and responsibilities regarding data privacy.
mpo168 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations. Your privacy is a fundamental right that we fully respect.
Mpo168 collects your personal information through three main means: information you provide directly, information collected automatically during platform use, and information received from legitimate third-party sources.
This includes all information you provide when registering an account, updating your profile, making deposits or withdrawals, contacting our support team, or participating in promotions. This information typically includes your full name, mobile phone number, email address, bank account details, and identity verification documents for the KYC process.
When you use the mpo168 platform, our systems automatically record certain technical information such as your IP address, browser type and version, device operating system, pages visited, session time and duration, and data related to your gaming activity. This information is essential for platform security and the detection of any suspicious activity.
We do not collect biometric data, genetic information, or any category of sensitive data that is not required for the operation of the mpo168 platform. Our data collection is minimal and purpose-driven.
Every piece of information we collect is used for a specific and legitimate purpose. mpo168 uses member personal data for the following purposes:
We do not make automated decisions that materially affect your interests based solely on personal data without appropriate human review.
Mpo168 does not sell, rent, or disclose member personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share certain information:
We work with trusted third-party service providers to support platform operations — including payment processors, technology infrastructure providers, and identity verification services. All providers are bound by strict confidentiality agreements and are only permitted to process your data under specific instructions from mpo168.
Mpo168 may disclose personal information where required by law, court order, or direction from a competent authority. In such situations, we will endeavour to notify you in advance unless prohibited from doing so by law.
All data sharing is governed by binding contractual agreements requiring recipients to maintain privacy protection standards equal to or exceeding those of mpo168.
The security of your personal data is the highest priority for mpo168. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Access to member personal data within mpo168 staff is limited to individuals with a legitimate business need, based on the principle of least privilege — meaning each staff member can only access the data required to perform their specific duties.
While we implement comprehensive security measures, no system can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and enabling the 2FA feature.
The mpo168 platform uses cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your internet browser at any time. However, disabling certain cookies may affect the functionality of the mpo168 platform.
Mpo168 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal and regulatory requirements.
Generally, active account data is retained for the duration your account remains active and for any additional period required by law after account closure — typically between 5 to 7 years for financial records as mandated by Malaysian law. Anonymised analytics data may be retained for longer periods for statistical and platform improvement purposes.
If you request deletion of your personal data, mpo168 will process the request within a reasonable timeframe, subject to data retention obligations required by law. We will inform you of what can and cannot be deleted, along with the reasons.
As an mpo168 member and data subject under Malaysian data protection law, you have the following rights regarding your personal data:
To exercise any of the rights above, contact the mpo168 customer support team via live chat or email. We will process your request within 30 business days.
The mpo168 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without our knowledge, immediate steps will be taken to delete that data and close the account in question.
Parents and guardians who have reason to believe their child has registered or attempted to register on mpo168 are urged to contact our support team immediately. We take this matter seriously and will respond as promptly as possible.
mpo168 also supports protective measures for members who may be at risk of problem gambling. Please refer to the Responsible Gaming page for more information on the self-protection tools available.
Mpo168 reserves the right to update or amend this Privacy Policy at any time in line with changes in law, industry practices, or platform functionality. Members will be notified of any material changes via their registered email or a prominent in-platform notification before those changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The "Updated" date at the top of this document indicates when this Policy was last revised.
For any questions, concerns, or complaints regarding your data privacy at mpo168, please contact our Privacy Officer through our customer support team, available 24 hours a day, 7 days a week.
These six privacy rights are our guarantee to every mpo168 member — not merely words on paper, but enforceable at any time.
You have the right to know what data we hold, where it is stored, and who can access it.
If any of your data is incorrect, you may request a correction at any time through customer support.
Under certain circumstances, you may request the deletion of your personal data from mpo168 systems.
You may request a restriction on the processing of your data for specific purposes under circumstances permitted by law.
You may object to data processing for direct marketing at any time and we are obligated to comply.
You may request your data in a structured, machine-readable format for your own use.
Join over 500,000 Malaysian members who have trusted mpo168 as their entertainment platform — with full privacy assurance, bank-grade encryption security, and a commitment to never selling your personal data to any third party.